Troubleshooting and Customer Service

Troubleshooting

If you are struggling from unexpected errors or program malfunctions while using the GuardiOne® Transformer Software, please refer to the section 32p (Frequently Asked Questions) in the manual. For further inquiries, please contact us by email or by phone. Mail : onepredict@onepredict.com , Phone : +82-2-884-1665

Customer Service

Product Installation

All GuardiOne® Transformer Software applications are installed directly through our engineers with no attachment of installation files. Users may not download or install any executables without our technical support.

Technical Support Service

Technical support service is provided to customers who operate this software. When a serious operational software problem arises or any noticeable issues happen, we are ready to provide high quality, scalable technical support.

Please note that in all cases, the above contents are only possible when terms of license are valid.